Why choose Bulk SMS marketing?
Here are valid reasons to integrate SMS marketing into your business plan.

SMS is instant
Who doesn’t want to swiftly amplify a marketing campaign? SMSs are sent instantly and received instantly on devices.

The best Bulk SMS service providers give an easy, no-install option. They understand that not all marketers are tech-savvy. So, they make it effortless for you to send messages to thousands and millions of customers.

SMS are time and location-oriented
SMS can be smartly integrated with the on-the-go customers. This can be done with the web-based platform that alerts customers of a location-specific sale/discount.

SMS knows how to grab attention
You are not only competing with the local marketers but also with others outside your region. So, no need to sit and wait for the customers to enter your brick-and-mortar store. An instant message will alert the customer regarding new products or discounts. This gives immediate urgency and priority over other messages.

Efficient in generating leads
Customers and voluntarily opt-in to your database to get news.
Voila, this way you get hundreds or thousands of new leads. If you send customers personalized messages, they certainly feel valued. And you know that a satisfied customer is a source of referrals. A great word of mouth will be enough to do everything.

SMS is trackable
When you partner with the leading SMS marketing service, tracking of messages is also possible. Giving offers and then converting them into sales is what every marketer desires. With smartphones having browsers, you can shorten the URL of your website and send it over in the SMS.

SMS are personal
Customers may have different email addresses and social media profiles but usually, they have one mobile number. So, this makes it easy for a marketer to smartly personalize the message to the right target audience at the right time. Always remember to keep the messages short and crisp.

SMS makes more loyal customers
You can make your customer feel special by giving away free gift cards, inclusive invites, and vouchers. Make them feel special and they will always keep coming back to you for more.

SMS is highly targeted
A customer has an un-explanatory relationship with their phone. This makes SMS a powerful marketing tool. Surprisingly, many customers are receptive to interacting with businesses with the help of text.
Send relevant messages. Don’t flood their phone with plenty of messages. If the offer is relevant and written for the individual customer, you will definitely make a connection with them.

Trackable analytics
SMS is digital information so it becomes easy to analyze it in detail. But it is important that you have segmented your communication effectively. You should know how to differentiate between service SMS, promotional SMS, new related SMS, etc. All messages sent to your customers can be:

• Stored
• Tracked
• Analyzed
• Measured

Most Bulk SMS marketing providers offer delivery reports. This helps you as a marketer to analyze what bought the maximum amount of success into the business. You can then take lessons learned into your next campaign.

Which industry can benefit from SMS marketing?
Do you know Domino’s is one of the hundreds of big brands that have considered SMS marketing into its overall strategy and got amazing results?
Ryan Swanson, the area director of the brand initiated the SMS campaign with crystal clear goals. He aimed at marketing on Facebook and grew SMS marketing.
Therefore, regardless of what organization you own, you always stand a chance to boost the advantages of SMS advertising by investing time to create personalized messages. Divide the customer socioeconomic process and advance your SMS campaign by trusting a reliable SMS service provider.
All industries including the education sector, financial sector, entertainment sector, e-commerce sector, real estate, automotive, banking, food, legal, etc can opt for SMS marketing services.
Let’s get started!
You will be surprised to know that SMS marketing has advanced over the years. There are different tools and techniques available to make the most of the campaign. All you have to do is to find the top SMS marketing service providers.
Confusion is quite common especially when you are planning to start something new. Remember, you have to advance as per the industry norms, or else your competitor is already to take your place.
SMS is quick, easy, and effective to implement. So, implement an SMS campaign and have a strong relationship with your customer as it will help you to take your business to new heights.

The post Bulk SMS Marketing - Who should use and why? first appeared on Connect | Communicate.

You will agree with the fact that mobile phones are used everywhere and are ruling the digital world. This is the reason why mobile-focused marketing has become a focal point of the strategic marketing plan. Bulk SMS is a must for every business that wants to grow and keep a competitive edge over its competitors.

Bulk SMS marketing plays a crucial role in mobile marketing
SMS is undoubtedly one of the most efficient sales tools. SMS has a 98% open rate that too within 3 minutes. No other marketing campaign can provide such an efficient rate. SMS is the most convenient way to deliver a business message to your customers as well as prospects. Never neglect SMS marketing else your competitors will take over.

Quality customer relationships are build with Bulk SMS
Customer communication becomes effective with Bulk SMS. It develops meaningful conversation and this is something that customers appreciate a lot.

Bulk SMS is a perfect business pitch as it allows different businesses of all sizes to send a message through different mobile networks. With not much effort, it drives scalable efforts. This is a purpose-built service that proves to be fruitful for first-time entrepreneurs, and SMEs who have just entered the industry as a startup. Also, it empowers businesses to develop limitless opportunities via strategic well-targeted exposure. You can convey the message nationally as well as internationally.

All the aforementioned reasons are what is making Bulk SMS so popular. Gradually, it has become the best solution for businesses that are aiming to target specific prospects whether locally or globally.

Bulk SMS messaging is for:

• Mass SMS advertising
• Sending notifications
• Alerts
• Reminders
• Safety checks (password confirmation)
• Product information
• News
• SMS newsletters
• Entertainment (competitions)
• All sorts of different text messages

Who should use Bulk SMS marketing?

• Consumer brands
• Enterprises
• Banks
• Media outlets
• Any airlines
• Travel agencies
• Healthcare providers
• Large consumer websites
• Retailers etc.

Why should you consider Bulk SMS services?
The primary answer is-wider user base. Whether you want to send a reminder, alert, update, or any kind of information, all of this can be done with this efficient way of delivering SMS to the audience. With right local and global bulk SMS service providers, you can reach the larger audience and can achieve your business targets easily.
Email marketing is also considered as one of the best ways to reach clients but only a small percentage of emails are read but that is not the case with SMS.

Mass messaging is a must-follow marketing technique for every business whether it is a startup or a well-established firm. This is because it empowers businesses to reach customers when it’s most suitable for them. You can add a call to action within the message and this can lead them through the sales funnel. You can also entice them by going for micro engagements. All of this depends on the type of business you’re in and also your business goals.
You can reap plenty of benefits with bulk SMS as it not only helps you in raising additional revenue but also give you a strong presence so that your audience will remember you.
Impression and engagement is a winning game. You can ask your customer to fill a survey, go for a Q&A session, or ask them to play a quiz. Anything that you think will interest them. This will not only lure new clients to your business but also lead to word-of-mouth marketing. And everyone knows that there is no more powerful promotion than word of mouth.

Best ways business can utilize bulk SMS gateway
Bulk SMS can add a lot of value to your interaction with customers. Here are a few ideas and examples.

Send reminders
Today, everyone is on the move and requires fast as well as reliable information from businesses and services they interact with. So, whenever your business sends a quick reminder, it helps to enhance customers’ perception of your company. They feel you value them and also stay updated.

Keep customers up to date
You can tell customers the new offers, discounts, and products that have been introduced in your business. Also give loyal customers loyalty points. This will make them pleased and satisfied. Keep every customer in the loop and make them feel important.

Send mandatory alerts
If there is some inconvenience caused due to technical issues and the service has stopped working, it is important to notify your customers. Sending them a message is the best way to notify them. This is going to avoid possible inconveniences. Customers will certainly appreciate such information as it proves to be quite helpful.

Target a specific audience
The more relevant information you have, the better it is. Make sure the message that you are sending is short, crisp, and to-the-point. The best example is Facebook. They exactly know who to target. They identify their target audience based on age, area, and interest. You should also know who your target audience is and then customize your messages accordingly. This way you will be able to cultivate meaningful connections with the audience and have fruitful interactions.

Conclusion
In today’s digital landscape, everyone is active on mobile devices, this is why bulk SMS marketing is an important part of communication strategy for businesses. Whether someone is young or old, everyone receives and reads an SMS. Undoubtedly, it has proved to be an ideal way to reach a wider audience especially the ones that are interested in your products and services.

Bulk SMS is not limited to the type of business and size of the business, Anyone can take advantage of this amazing marketing channel. If you still haven’t tried this marketing technique, trust me you are missing out on a lot of things.

The post How Effectively You can go for Digital Bulk SMS Messaging? first appeared on Connect | Communicate.

Additionally, an SMS firewall’s positive effects are incredibly vital for a company’s best possible functioning. It identifies all improperly charged routes, filters traffic, and prevents network abuse. SMS firewall is based on a holistic approach that combines software and hardware features to ensure monetization. Moreover, it provides operators with a safe and spam-free messaging environment. It even reduces traffic due to unsolicited messages.

The importance of SMS firewalls cannot be stressed enough in today’s market. It is ideal for avoiding spam and making sure that all incoming message traffic is anti-fraud. For a company looking to grow its market, unwanted spam and fraud messages are quite harmful. They can risk the credibility of the company.

Sometimes, a malicious signaling attack can also take place through spam messages. SMS firewall is required to make sure the safety of the company isn’t compromised. They provide high-performance and scalable solutions to meet modern safety requirements. Therefore, numerous MNCs and large conglomerates implement SMS firewalls in their marketing and safety strategies.

How does an SMS firewall work?

Whenever SMS traffic reaches a mobile operator’s network, the firewall scans each message, originator, source, and route used. Thus, the firewall implements high-performance scanning to analyze each message. Once the scanning is complete, ‘grey routes’ are identified and blocked.

Additionally, the firewall filters traffic spikes and unwanted content. In this way, the SMS firewall effectively ensures that the operator receives no fraudulent messages. It even has a user interface along with a fully customizable data center. The user can enter specific rules and guidelines according to their needs.

Benefits of using SMS firewall

As mentioned before, an SMS firewall is essential in the corporate world. Furthermore, it is quite efficient in avoiding unwanted SMS traffic which can affect revenue.

• Unified or Independent: SMS firewall includes both analysis and home router. It is an answer to both SMS security and monetization. It can be deployed standalone along with additional protocols for security. The firewall also can be executed on customized servers, which large conglomerates use for their data. Moreover, the firewall is independent of the device used.
• Fast and Flexible: From the first day of deployment, it blocks all kinds of threats. The firewall is quite flexible in nature. Users can modify their requirements on the go. Furthermore, it detects potential revenue leakage but also provides valuable intelligence in real-time. SMS firewall can also implement new policies without any software updates.
• Security: SMS firewall defends mobile networks against all kinds of attacks. It ensures that no fraudulent messages go through and blocks all ‘grey routes.’ It means that it even analyzes outbound messages. After it blocks a suspicious or fraudulent message, the message sender can be informed that they delivered their message, when in fact, the firewall blocked the message beforehand. The firewall also features a home router, which protects subscriber privacy.
• A2P: The firewall provides a complete A2P monetization solution by classifying messages into A2P or P2P. Additionally, they block the grey routes appearing, which also provides safety to the user. It enforces A2P termination over official routes and prevents any revenue leak. SMS firewall blocks messages by bulk SMS providers until a favorable business agreement is in place.
• Accessible Reporting: The SMS firewall has a robust reporting feature. It means that it alerts the users in the case of a spam or fraud message received/blocked. Moreover, you can also have more accurate information about network traffic and security. You have the option of customizing real-time alerts to be notified once a threat occurs. A2P revenue estimation is also an alert feature, ensuring you always stay updated about your company revenues.
• SMS Aggregators: The A2P solutions provided by these firewalls have helped many top SMS aggregators to eliminate grey routes, boost volumes, and open the floodgates on A2P revenues for their partner networks.
• Anti-flooding and Anti-spoofing: Blocks large amounts of messages to one or more destinations, resulting in the elimination of spam messages and the overload of storage. Moreover, SMS firewalls also stop messages using illegally the SMSC of the client operator by manipulating the A-number. There are numerous messages where the addresses are manipulated. These firewalls also play a huge role in blocking these.
• SMS hubs (signaling or SMPP): SMS hubs often implement their own SMS firewall functionality, but it’s advisable for hub-connected operators to set up an SMS firewall and operate their own controlling logic for traffic coming from SMS hubs. Positioned on the hub, operators get better monitoring and dependable protection.

SMS firewall and Marketing

Over the past few years, SMS firewall and marketing has been a critical strategy for most businesses. However, that in itself isn’t enough for favorable marketing. Thus, companies began to use SMS firewall services to protect themselves and execute a global network of SMS. It is projected to influence the market hugely from 2021 onwards.

Moreover, an SMS firewall is necessary to eliminate the risk of revenue leakage. The control of spam and fraudulent messages in various regions like China, the USA, India, and Canada has been extremely beneficial. They have been vital in the birth of several new policies and regulations, much to the global market’s advantage.

New product development could be an essential strategy with the presence of an SMS firewall. Players are also predicted to tap into a wealth of opportunities birthing due to A2P in various industries. Investment bankers are looking to make a fortune by investing in SMS firewall solutions. These are projected to be extremely viable and critical in the coming months.

Furthermore, numerous companies will look to enhance their stocks and secure their server data using firewalls. There is increasing adoption of cloud-based solutions in medium enterprises. We often observe the presence of firewalls in clouds as well. Hence, the SMS firewall is a critical part of the cloud, ensuring that no viruses or grey routes compromise the cloud data. It is necessary for the perfect marketing and security of any particular corporation. It is also a viable option for numerous upcoming businesses with not a very large consumer circle.

Don’t wait, secure your network now and keep unsolicited messages at bay from your subscribers. Contact Globe Konnect for robust SMS Firewall solutions to prevent any revenue leakage, block spam messages, and will help you identify various routes of monetization.

The post Importance of SMS Firewall to Avoid Spam & SMS Fraud Management first appeared on Connect | Communicate.

They have changed the marketing game as well. Businesses are opting for bulk SMS services to reach their target audience with a single click and spread the word about their services.

International SMS cost is not much high, and businesses find lots of value from sending SMS to their customers globally.

But how do smartphones help a global SMS service provider? Before discussing this issue, let us talk about the bulk SMS campaign.

SMS marketing is one of the ways of promoting products and services simply by sending a text message to your subscribers. You may also send alerts, notifications, order status updates, customer review requests, and reminders. Thus, SMS has turned out to be one of the marketing channels, and you should include it in your omnichannel strategy.

The fact is that SMS marketing enables you to communicate with customers instantly, and it is highly important for your time-critical campaigns, like delivery updates and flash sale notifications.
What’s more, you can send bulk SMS in more than one regional language to let recipients understand your message.

Your first step to start the campaign is to choose the best SMS wholesale platform, which has partnerships with several mobile network providers. You will have an opportunity of global SMS delivery at the most competitive rate.

Use software to send bulk SMS to smartphone users-

Billions of people worldwide rely on mobile networks for communication, and the number will increase in the coming years. Marketers use feature-rich software to simplify the process of sending bulk SMS.
They can now deliver several messages with one click on the software. Still, it is essential to work with the bulk SMS gateway service provider to get the advantage of the best software.

Bulk SMS and DND numbers-

Although it is easy to send SMS to smartphone users, marketers face the challenge due to the NDNC registry. You cannot send SMS to the mobile numbers registered with the NDNC.
One of the major reasons for introducing NDNC is to prevent unnecessary marketing calls and SMS from disturbing the smartphone holders.

According to the rules of TRAI, you can send your promotional messages to non-DND mobile numbers between 9 AM and 9 PM. You may deliver non-promotional SMS to these DND numbers.
By using the transactional route, you need about 15 minutes to deliver the non-promotional SMS to DND numbers.

But, TRAI has declared that this rule is not applicable for promotional SMS of special categories, like-

Credit Cards
Insurance
Financial and banking products and services
Real estate

Advanced SMS software for a bulk SMS campaign-

When you do not like to waste your time and messages, the advanced SMS software is the ultimate solution. This software has a special feature to filter out the DND numbers. Thus, you will get the optimal value from the bulk SMS wholesalers.

Reliable marketing software enables you to implement your campaign by targeting smartphones via SMS. You can increase your brand loyalty using SMS software. Professional marketers target potential customers with permission-based subscription links in the SMS.

Smartphone users are indeed highly reliant on internet activities. However, the SMS open rates are higher than that of the emails. Most of the mobile users open their messages within a few minutes of receiving them and read the content.

However, in the email marketing campaign, recipients may send the SMS to the trash without reading it. Your personalized SMS content will convince the mobile to open it and read it. When the message has discount codes, recipients will take a step to buy your products with that code.

Thus, you can now start your SMS marketing campaign by sending the right promotional message to smartphone users. You can develop an instant connection with your potential customers.
It is better to look for a reliable SMS gateway company to help you with your campaign, and Globe Konnect can help to get started.

The SMS gateway server includes a user-friendly API that enables third-party applications to send and receive messages. The multiple SMS gateway providers will make your campaign successful. With a minimal investment in the SMS marketing solution, you can get several benefits.

The post Are smartphones the reason behind the popularity of bulk SMS marketing? first appeared on Connect | Communicate.

Hence, the whole idea of marketing has also changed with the advent of mobile phones.

What is mobile marketing?

Mobile marketing is one of the most successful marketing techniques at the moment. Moreover, large corporations and business people consider mobile marketing as the core of their publicity like sms marketing, whatsapp marketing, voice messages etc.

Bulk SMS services and its effectiveness

SMS stands for Short Message Service and enables customers to send and receive short texts from various other users. Bulk SMS, on the other hand, is a service that delivers short messages to a large number of mobile users at a time.

Bulk SMS services can be availed when a large audience is involved. Hence, it has emerged as one of the most effective marketing strategies in recent times.

Many multinational corporations and small businesses use bulk SMS services to spread the word about their product/service. The increase in ownership of mobile phones among the population ensures that the readability of your SMS will be the maximum.

Additionally, it doesn’t require a smartphone to access SMS or an internet connection. That’s how easy it is.

On average, users read SMS within 4 minutes of receiving them, which makes them highly convertible. Some studies reveal that 95% of users open SMS coupons within 5 minutes of receiving them. Now that truly is a very successful rate.

Moreover, text messages have a read rate of 98%. Thus, it is the most effective form of communication.

How do Bulk SMS services work?
It is effortless for businesses to get bulk SMS services set up. Additionally, the working and procedure are also comparatively simple.

There are millions of bulk SMS providers out there with different UIs and conditions. Globe Konnect services are extremely straightforward to avail. Furthermore, it is extremely easy to set up and use. It can fetch you good incentives in your business.

As you could see, it is quite simple to set up a Bulk SMS platform or campaign. That is one of the reasons even small unregistered businesses are trying their hands in mobile marketing.

Benefits of using Bulk SMS in Mobile Marketing
There are many reasons why one should use our wholesale bulk SMS services and expertise. The ability of a text message to attract the attention of people is noteworthy.

Furthermore, it gives customers the exact details of the product directly, without them having to do any research. What more could a customer ask? Here are some of the critical benefits of Bulk SMS services in mobile marketing:

● Requires less venture: Bulk SMS services are growing day by day. They are so widely used because the initial investment is significantly less than conventional marketing strategies. It makes it a beneficial mobile marketing campaign.

● Simple to execute: The best part is that your conglomerate won’t require a separate technical team for this. Setting up your Bulk SMS is a simple two or three-person job. Thus, it doesn’t waste human resources, and the extra effort could be utilized elsewhere.

● Efficient: As indicated in the statistics, SMS is a part of this world that will never go untouched. Text messages generally have a read rate of 98% among the masses. Hence, it is one of the most efficient marketing strategies in the world.

● Adaptable working timetable: You don’t need to have a set time or schedule for working on the Bulk SMS applications. You can send the messages to the users as per your convenience.

Moreover, since everyone checks their phone from time to time, you don’t even need to worry about any delay. The messages shall reach whoever is concerned as per the plan.

● Enhances client relationship: Reaching your potential clients using SMS gives you the ability to keep a good relationship with them. Thus, it may also help improve your company’s reach and improve the foundation of the business.

● Excellent means to provide vital information: Many event planners use bulk SMS services to promote and inform the event’s necessary details. Hence, Bulk SMS can be used for various purposes.

Many businesses have built up their legacy from the bottom through the effectiveness of bulk SMS services. It installs the very foundation of direct communication between customer and provider. Hence, it truly is the foundation of a successful and well-known business.

The post Revolutionizing mobile marketing with bulk SMS services first appeared on Connect | Communicate.

The bulk SMS solution is one of the most newfound tools for advertising your products.

Apart from promoting your products online, bulk SMS service ensures that your advertisement reaches all the devices. Right from national to international bulk SMS providers, this can be one of the most helpful ways to reach your target audience, no matter what your business is.

Unlike other modes of advertisement, sending messages does not cause any disturbance to your audience. Over the years, statistics have shown that 98% of the messages sent are read by the audience.

Now, let’s see how you can use bulk SMS service to reach your target audience.

Ways to reach your target audience with a bulk SMS service:

1. Sales
One of the best ways to attract the attention of the users is to provide them with sale offers. The sale offers make your potential clients click on the link to view more of your products. If the product has a discount on its original price, the customers will be tempted to buy it.

2. Promotional Messages:
You might have come across messages like these: Ria! Get your 20%discount coupons if you order today. Likewise, you can curate a message and send it across.

This ensures they stay in the loop about product developments. Meanwhile, you can also host giveaways and offer them referrals.

3. Festive Messages
Avail 10% off on all items in our store this Christmas. Messages like these grab eyeballs and increase sales.
The bulk SMS companies can help you to increase your sales during the festive season. Furthermore, festive messages are also one of the best ways to expand your customer base.

4. Subscription
You can send a subscription message to avail discount and coupons. Along with the subscription messages also give them an option of unsubscribing. This further helps to build a strong relationship with clients.

Although SMS seems like an old-fashioned way, it can be an effective way to reach out to the masses. These SMS can help your business in the long run. The bulk SMS wholesalers are out there ready to provide you bulk SMS in affordable ways.

Benefits of Bulk SMS:

Cost-effective
Compared to other modes of advertising, bulk SMS is pretty cost-effective. If you know how to use bulk SMS, it can be a blessing. There are several SMS wholesaler providers out there in the market. Hence, you can proceed with whatever suits you the best.

Better brand recognition
Bulk SMS platform allows better brand recognition. Most businesses have been using the best bulk SMS service to ensure a better and broader reach. If you reach out to a more general audience, your brand’s image will improve. More and more people will recognize your brand, thereby ensuring better and healthier results in the long run.

Convenient
Bulk SMS service is direct and affordable. Moreover, it is very easy to manage, thereby making it one of the most convenient ways to reach your audience. The businesses ensure that they are available 24*7 at the service of their audience.

Some of the prominent types of businesses use bulk SMS platforms for promoting their business include the following.
● Hotels
● Restaurants
● Cinemas
● Schools

In today’s time, global SMS solutions are also being used by large organizations such as healthcare, airlines, retailers, bankers, travel agencies, customer brands, and big enterprises.

Takeaway
Bulk SMS service can play an essential role in boosting customer service. It ensures high customer satisfaction and can help you stay ahead of your competitors.

If you want to remain at the top and gain an advantage over your business competitors, bulk SMS marketing is just the right choice to make. Globe Konnect, an international bulk SMS provider is here to cater to all your needs.

No matter what type of SMS services you are looking for, get in touch with our experts at Globe Konnect.

The post How to reach your targeted potential customers with bulk SMS services? first appeared on Connect | Communicate.

It is popular among marketers because of the highly receptive audience and being a single medium used for promotion.

Research says it all.

According to CIODrive, 70% of web traffic happens on smartphones . And 90% of the people will read a text within 3 minutes of receiving it as per MobileSQUARED.

The first thing every person does when they wake up is to look at their phones. Interacting with your customers via SMS is a great way to grab their attention.

With more than 65% of marketers and business owners claiming that SMS marketing (Source: google.com) is a handy tool for a thriving business, you are bound to try it out.

So what is stopping you from grabbing this fantastic opportunity to reach out to your customers?

To help you out, we have mentioned tested and successful tips that will thrive your small businesses.

Mobile Coupons:

Everyone loves good deals and great discounts. People love availing their coupons and grab the best deals on the products they love.

Customise a special discount coupon for people who subscribe to the SMS updates. You can also plan discounts on a monthly or bimonthly basis for them.

Targeted coupons sent via SMS will take your business skyrocketing. There are various ways in which you can incorporate coupons into your SMS marketing campaign. By using coupon codes, you can track the ROI generated from SMS campaigns.

Update The existing customers: SMS marketing can help you with customer retention. You can update your current customers with messages like
● Delivery has arrived.
● The order is placed.
● The training session is rescheduled.
● If you know their birthdays, a small personalised message with some personalised offers can make your customers know that you value them.
● Also, you can ask for their feedback and reviews.

To pitch your services at the end, you can mention we love when you shop from us, and some exciting offers are waiting for you.

Such messages will make your customers feel they are valued. Also, give them a reason to come back for exciting offers.

Event reminders:

Planning an event and want all your precious customers to come? Well, ask your bulk SMS service provider to send bulk SMS to all your customers saying, you will be waiting for them and how much you want to spend time with them.

Also, you can tell about what all they can expect from the event. To make sure the maximum number of people show up, you can lure them with special deals or goodies.

Appointment reminders:
Do you own a parlor, clinic, or any service providing business? Then you can schedule texts to your customers about their appointment. Try to reach out to a reliable bulk SMS provider so that there is no mix and match and SMS are sent to the correct person.

Sales Promotion:
As customers agree to receive texts from your company, you have got the green light to boost your sales.
Inform them about your new offers, loyalty programs, invite them to subscribe to your newsletter to get the latest updates. Let them know if you are planning something exciting, and they should be excited about it.

Targeted sales
SMS can drive online sales. But just a friendly reminder that doesn’t try to go extravaganza with your message, keep it short and clear to give the gist.

New Product launch notifications:
Launched some new products and want them to land upon the shelves of your customers? Well, SMS marketing services is the best way to get the word out in the market than any other mode of advertisement.

For instance, you can send a message like Hey there! We have launched our new collection, and we are offering 10% off today. Grab this amazing deal now!

Promotional notifications:
You can send loyalty offers, store offers, new sessions opening schedule, tips in the push notifications. Such messages are perfect examples of promotional SMS that can be sent to customers via SMS.

This can help you generate engagement with customers, and with SMS communication, you can take your relationship with customers to the next level.

Bottom Line
Bulk SMS marketing, also known as promotional marketing is the best and cost-effective marketing solution. It can help you to spread the word about your brand within a few seconds.

We at Globe Konnect are the best bulk SMS gateway service providers and if you need international SMS service, then look no further. We provide a Global Bulk SMS gateway to all international small & enterprise businesses.

We closely study your business and then offer tailor-made bulk SMS solutions for your business. Our effective strategies will help you in achieving your business milestones.

The post How small businesses can use reliable bulk SMS gateway for driving sales first appeared on Connect | Communicate.

Technological advancements are being brought into the business world daily. It is a good idea to integrate futuristic ideas into your marketing strategies.

Here in this blog, let’s get to know how  to engage customers and provide them with the best services.

 6 Ways to Improve Customer Service via Bulk SMS Service

1.Feedback

Feedback should be taken after the customer makes any purchase or takes any service. A bulk SMS platform allows for quick and honest feedback. It is easier compared to other methods of getting customer feedback.

2.Promotional Codes

Through bulk SMS marketing, sales can be increased during promotional periods. These allow for close contact marketing so that you can reach your customers at any time of the day. 

SMS marketing services help with forming smarter SMS campaigns, using interactive methods. These allow customers to know when their favourite items are on sale.

3.Digital Receipts

Paper receipts are done and dusted. Digital receipts contain all the information you need about a purchase. Then at the same time, allows feedback. With just one click a consumer will be able to let you know what they think. 

They allow customers to have digital proof of their purchase. It saves paper and portrays social awareness. The eco-friendly image of your brand can eventually help in attracting more customers.

4.Appointment reminders

The important part of customer service is maintaining meaningful contact with a customer. Reminding them of appointments helps in reducing no-shows. Using a reliable SMS gateway makes it easier to reach your customer than an email or a phone call. It shows your customer that you care about them and this increases customer satisfaction.

5.Informing about change in policies

For small changes in policies, a quick SMS can keep your customers updated. You can save your company a lot of time and resources by allowing customers to interact via text. This also tends to give customers more independence and satisfaction.

6.Rewarding clients

Ever walked out of a store and received a “You’ve been awarded 20 points!” message? Engaging with the customer after they walk out of the store enhances brand image. They begin to associate your brand with a positive feeling of a reward. This increases brand loyalty.

Why do you need  Bulk SMS Service for your business?

1.Creates a brand image

You would be able to approach your customers with a tone they would immediately connect with. This adds a personal touch, which increases customer loyalty.

2.Convenient

Direct SMS makes two-way interaction between you and your customer quick and easy. Studies have found that SMS customer services are more efficient than calling services. It should also be noted that feedback tends to be more honest.

3.Saves Resources

Using SMS to interact with customers means that you can save costs. Because you no longer need to rely on your in-house resources. As you have already found a way to effectively connect with your customers.

4.Merges customer service with marketing

SMS is among the most reliable marketing strategies. We use our phones to text more than anything. This means your customer can read your SMS at any point of the day.

5.Increases Efficiency

With the seamless process of automated SMS services, customers are constantly reassured. Just a simple confirmation message to acknowledge the redressal of an issue. If nothing else, the progress of their order would put your customers at ease.

6.Flexibility

Traditionally, customer service was taken care of via calls. But bulk SMS offers a sophisticated degree of flexibility through automation.

7.Increases customer-business interaction

Using the best bulk SMS service increases the number of times your customer thinks of your brand. Not only is this great for marketing, but also adds a personal touch to your services. Customer-business interaction is the defining factor of a company’s customer service.

If Improving customer satisfaction has always been your business goal. With  Globe Konnect bulk SMS service you would be able to achieve that goal with ease! Our bulk SMS service is result-oriented so grab this opportunity and serve your customers better.

The post Ways to improve customer engagement with creative Bulk SMS services first appeared on Connect | Communicate.

Then the smartphone was exploded into the scene and people predicted a quick and painful demise of the humble SMS. You could send e mails over the phones now and instant

messengers could send pictures and files. What chance did SMS have against this onslaught? None- the experts predicted. Guess what? It turns out they were all wrong. Enterprises

continued to invest heavily in building SMS infrastructure for customer engagement. Creative and useful use cases were born and SMS flourished more than ever before.

So, why is SMS so hard to kill? Why does it keep growing?

1) It is a simple tool. You don’t need to install it. You don’t need to create and account and activate it. You don’t need to be tech savvy to understand and use it.

2) Its quick , cost effective and very efficient. 90 % messages are read within minutes. You don’t need a data connection or a fancy handset to use it.

3) SMS is agnostic of handset make or service provider… making it universally viable.

4) SMS has very compelling use cases : OTP, Reminders, Advertisements, CRM, Customer Engagement, Public Polls etc…..the list goes on.

5) Worldwide mobile subscribers are still being added and large enterprises continue to expand into rural areas. A large part of the globe still does not have a reliable data coverage. This will further fuel the growth of SMS.

Clearly SMS is in good health, will live long and continue to grow.

The post SMS – "The King of Communications" still rules first appeared on Connect | Communicate.